Support

Setup, saved progress, and help when something isn’t working.

Start with something useful.

Choose a focus during onboarding: Social, Professional, Romantic, Boldness, or Resilience. Each focus has a free five-step journey. On Today, open your suggested practice to see the action and safety guidance.

  1. Choose a suitable moment. You can swap, make it smaller, or skip.
  2. After trying, tap “I tried it.”
  3. Save what happened. The fear check, notes, and reflection are all optional.
How do stamps work?

One practice day earns one permanent stamp, whether you try once or several times. Days off don’t remove stamps. Milestones begin at 1, 3, 7, 14, and 30 practice days. Achievements appear on the save screen when you earn them, and the full set is in Progress under Detailed stats.

What is the fear check?

On a challenge screen, the Fear check slider asks how strong the fear feels before you go, from 1 to 10. After you tap “I tried it,” the save screen asks how strong it was in the end. Both are optional and stay “Not recorded” until you move the slider. When you rate both, the pair goes into the Evidence Log in Progress. After a few entries, it shows how your predictions compared with what happened.

What happens to my streak if I miss a day?

Stamps don’t depend on a streak. If you do keep one, every seven days in a row banks a rest day, up to two. When you miss a single day, Brashen uses one to keep the streak going and shows a note on Today. If a streak ends, Today shows a short note for a few days. Your stamps and milestones are unaffected either way.

How do I change the tone of the app?

Open “Edit plan” on Today and choose a tone: Gentle, Playful, Career, Dating, or Chaos. The tone changes the suggested lines on the preparation card. It does not change what a challenge asks of you or your difficulty limit.

How do I make suggestions easier?

Use “Make it smaller” on Today, or “Choose a smaller practice” in challenge details. The optional preparation card uses your activity as “My next step” and shows “Your pace” rather than a required duration. Edit your practice plan to choose the difficulty limit for daily suggestions. XP doesn’t raise that limit. “Skip for today” also pauses practice notifications for the rest of the day.

Can I repeat an activity or write my own?

Yes. Open your practice journey or Explore to revisit an activity. Custom activities are available for you to select manually; they are not mixed into automatic suggestions.

What’s new in Brashen.

September 2026

Earlier this year

Learn how to back up and restore → · Explore the catalog changes →

For the current download or testing link, see Get the app.

300 challenges. More ways to practice.

The expanded catalog adds 120 challenges after a review of all 180 existing activities. Titles, actions, purposes, tips, possible outcomes, and difficulty were reviewed together.

The three optional packs contain 225 challenges altogether. Buying one adds variety; it does not raise the difficulty limit in your practice plan.

Can a private rehearsal count?

Yes. When the activity offers drafting or rehearsal, that can be the attempt you log. You do not need to send the message, make a purchase, confront someone, or invent an acceptance or rejection. Choose a manageable action connected to your goal; decide separately whether a real-world next step fits your circumstances.

Why has a challenge in my history changed its title?

History uses the current catalog title. Some titles and actions were revised to make the practice clearer or more appropriate. Your saved completion, journal text, earned XP, and practice stamps are not rewritten by the catalog update.

What happened to Socially Bulletproof?

It is now called Master Class: Everyday Boldness and contains 75 challenges. Existing access to that pack carries over, including access through the bundle. You do not need to buy it again.

Does the review mean every situation is safe?

No. The app cannot assess the people, setting, or consequences around you. Choose an appropriate activity and keep contact welcome. A no, silence, or disengagement is not a reason to try again with that person. You can repeat the skill in a different suitable context, rehearse privately, or stop.

Practice with a purpose.

Brashen’s design draws on graded practice and behavioral experiments: choose a manageable action, notice what you expected, and reflect on the result. Read the psychological rationale and research sources for the approach and its limits.

How can I keep moving forward?

Choose a concrete action connected to your goal. After trying it, notice what you learned and whether you want to repeat it or choose another suitable step. You can manually adjust your practice difficulty when you decide it fits; XP never increases the limit for you.

Can I keep the supports that help me?

Yes. Notes, writing, communication aids, seated participation, and accessible formats remain valid. You do not need to make eye contact, smile, stand, or remove helpful supports to count an attempt. Difficulty describes effort, not safety.

What if I feel nervous?

Some nervousness can be part of ordinary practice. You don’t need to feel perfectly calm before a suitable action, and there is no required amount of discomfort. Feeling nervous cannot tell you whether the setting is safe. Consider your circumstances and the other person’s boundaries.

When should I make it smaller or stop?

If the setting is appropriate but the action feels too large, choose a smaller step toward the same goal. For example, ask a short question instead of starting a longer discussion. If you feel unsafe, face coercion, or could risk your privacy or livelihood, stop or skip. You never need to persist for a stamp.

If activities repeatedly leave you feeling worse, or anxiety limits your daily life, pause self-directed practice and consider qualified mental-health support. The app cannot assess your situation or provide treatment.

Keep your challenge visible.

Tap “Keep this challenge visible” on Today or in an unfinished challenge. The guide includes a preview, Live Activity controls, and widget instructions.

Home Screen widget

  1. Hold an empty area on your iPhone Home Screen until apps jiggle.
  2. Choose Edit → Add Widget, or the + button on some iOS versions.
  3. Search for Brashen. Choose a medium or large widget to see more detail.
  4. Tap Add Widget, position it, and tap Done.

Lock Screen widget

  1. Hold the Lock Screen, tap Customize, and select Lock Screen.
  2. Tap the widget area below the clock and choose Brashen.
  3. Add the rectangular widget for the challenge title, close the gallery, and tap Done.

Widgets follow your daily suggestion. See Apple’s widget setup guide for device-specific help.

A Live Activity for a selected challenge

In “Keep this challenge visible,” tap “Start on Lock Screen.” Use “Stop Lock Screen activity” to remove it. On supported iPhones it also appears in the Dynamic Island. Live Activities run for up to 8 hours, so use a widget for an ongoing reminder. Challenge text is visible on your Lock Screen.

The activity won’t start.

Check Settings → Apps → Brashen → Live Activities on supported iPhones, then return to the app and try again. If iOS declines the request, Brashen shows an error. Widgets remain an alternative.

The widget looks out of date.

If the widget says “Open to refresh,” it is showing a challenge from an earlier day. Open Brashen to update it. After you log a practice, the widget changes to “Done today.” iOS controls when the widget redraws, so updates may not appear right away. If needed, remove and re-add the widget.

How do I change reminder days or times?

Open “Edit plan” on Today. Choose your practice days, reminder time, and an optional cue such as “after lunch.” Notifications require permission and are optional. An empty selection of days leaves your schedule open. Tapping a reminder opens today’s challenge.

I turned on notifications, but the switch turned itself off.

This happens when notifications for Brashen were turned off earlier in iOS Settings. Brashen shows a message under the switch with a link to iOS Settings. Turn on notifications for Brashen there, then return to the app and try again.

How do location reminders and Siri work?

Location reminders are under Optional help in a challenge. Choose a place and grant location permission if you want that reminder. The reminder works even if Brashen isn’t open, and tapping it opens that challenge. For Siri, open Apple’s Shortcuts app and look for Brashen under App Shortcuts. Available actions include today’s challenge, logging, swapping, and checking a streak.

Brashen on Apple Watch.

The Apple Watch app shows today’s challenge, its difficulty, and your practice days. Tap “I tried it” to log a practice from your wrist. For challenges that involve asking someone, you can also note whether they said yes or no.

Set it up

  1. Make sure your watch runs watchOS 26.4 or later and is paired with the iPhone where Brashen is installed.
  2. Open the Watch app on your iPhone, find Brashen under Available Apps, and tap Install. If automatic app install is on, it may already be there.
  3. Open Brashen on your iPhone once so it can send today’s challenge to your watch.
How does a practice get from my watch to my phone?

Brashen uses Apple’s WatchConnectivity. A practice you log waits on the watch until your iPhone can receive it, even if the phone was off or out of range at the time. The watch shows how many logs are waiting. Once your iPhone receives them, they are saved like any other practice, with one stamp per day and one save per challenge per day.

The “I tried it” button is dimmed.

Your watch hasn’t received a challenge from your iPhone yet. Open Brashen on your iPhone with the watch nearby, then open the watch app again.

My watch shows yesterday’s challenge.

The watch shows the last challenge your iPhone sent. Open Brashen on your iPhone to send today’s.

Your saved progress.

Brashen saves history, journal notes, preferences, custom challenges, and progress locally. You can also keep a dated backup in your personal iCloud Drive.

Manual backups, whenever you choose.

A backup captures your data at that moment. New progress needs a new backup. iPhones and iPads do not sync automatically, and restoring purchases does not restore your journal.

Save a backup to iCloud Drive

  1. Open Brashen Settings → Backup & restore.
  2. Tap Save backup to Files.
  3. Choose Browse → iCloud Drive, select a private folder, then save. You can also use On My iPhone or another Files provider.
  4. Check the file’s upload status in Files before deleting the app or switching devices. Saving a file does not confirm that its iCloud upload has finished.

If iCloud Drive is unavailable, check your Apple Account and iCloud Drive settings on the device. You can still save to another Files location.

Delete one entry

In Journal, swipe left on an entry and tap Delete, then confirm. XP, level, and streak are recalculated from the entries that remain. Badges you already earned stay. This can’t be undone, so save a backup first if you might want the entry back.

Restore on this or another device

  1. Open Settings → Backup & restore → Choose a backup to restore.
  2. Select your dated Brashen JSON file from Files. Use the Apple Account and storage location where you saved it.
  3. Review its date, history count, practice days, and custom challenges.
  4. Choose Replace local progress and confirm. The backup replaces the local history, journal, plan, and custom challenges; histories are not merged.

A local recovery copy is saved before each restore attempt. Review or export it from the same screen if you need the previous data. The next restore attempt replaces this copy; deleting the app removes it.

Paid packs use Restore purchases separately. Notification permissions and Game Center settings stay local. Old location reminders and Live Activities are cleared; daily reminders refresh using the restored plan and this device’s notification setting.

What is in the file? Can I export my journal?

The readable JSON file includes history, journal and reflection text, saved wins, XP and achievements, practice settings, and custom challenges. Practice stamps are calculated from the saved history. Keep the file private, especially if notes contain names or places. Brashen does not add a password to the file. Sharing your weekly wins is separate from a restorable backup.

A backup cannot be restored.

Choose an unmodified backup created by Brashen. Update the app if the file needs a newer version. Invalid or oversized files are rejected before replacement. Backups support up to 25 MB, 50,000 history entries, and 5,000 custom challenges. If there are Apple Watch logs waiting to be saved, open Today on your iPhone to save them first. If Brashen warns that local storage could not open, keep the app installed and contact support; restore is unavailable until storage is working.

My progress appears to be missing after an update.

Keep the app installed and contact support before resetting or reinstalling. Avoid replacing an older backup with a possibly incomplete one. Tell us your device, iOS version, Brashen version, and what changed. Recovery cannot be guaranteed.

What does “Reset all progress” remove?

It removes local completion history, resets progress counters and milestones, and discards any Apple Watch logs still waiting to be saved. Purchased access, custom challenges, some preferences, and the recovery copy remain. Saved backup files are separate: delete unwanted copies in Files, including Recently Deleted where applicable.

Free practice and optional packs.

Everyday Practice includes 75 free activities, including the 25 steps in five journeys. Repeat them without an expiry or purchase requirement. Dating, Career, and Everyday Boldness each add 75 activities through optional one-time purchases. A bundle includes all three. There is no subscription.

A purchased pack hasn’t unlocked.

In Brashen, go to Settings → Restore purchases while using the Apple Account that bought the pack. Check your connection and reopen the app. Contact us if access is still missing; don’t send payment card details.

How much do packs cost?

The app displays current prices from the App Store in your local currency. Review the price and Apple’s purchase confirmation before buying.

Use Brashen in your own way.

The core iPhone flow supports larger text with Dynamic Type, descriptive VoiceOver labels and control states, improved text contrast, larger touch targets, and reduced-motion preferences.

We have not completed a full WCAG conformance assessment or comprehensive testing across all assistive technologies and every screen. We don’t claim full WCAG compliance.

If something is hard to read, reach, or understand, tell us which screen, your device, your text size, and the assistive technology you use. You don’t need to include personal journal content.

Get Brashen.

Brashen is built for iPhone and iPad running iOS 17 or later. The Apple Watch app needs watchOS 26.4 or later and a paired iPhone with Brashen installed. For the current App Store or testing link, contact us below.

Request the app link

Widget and Live Activity availability depends on your device and system settings.

Something still not working?

Email hello@brashen.com with your device model, iOS version, app version, and a short description of what you expected and what happened. If you include a screenshot, remove private journal text or other information you don’t want to share.

You can also send an activity idea or tell us about a moment where Brashen could have been more useful.